I bought a groupon and had to wait two months to redeem it. I was confirmed for 9-11. I called about 11:15 when they still had not called or showed up. The manager ended up hanging up on me. I called back and he still did not apologize. Promised me a call back and...Read more
ABSOLUTE WASTE OF TIME. USELESS COMPANY WITHOUT ANY HONOR OR CONSIDERATION FOR A CUSTOMER'S TIME. TRULY THE WORST COMPANY WE HAVE EVER ENCOUNTERED. Three times we scheduled appointments with them and they never appeared. Several times throughout those days we were...Read more
I paid for two room carpet cleaning through Groupon. I made the appt. a month or so ago. Sat at home for two hours. I emptied two rooms of furniture. Now they're a no show!!! I got someone in the Buffalo office and he said aboutheard a vacuum hose or something blowing...Read more
Bought a groupon a long time ago (paid for it) - entitled us to two rooms of carpet cleaning; made appointment immediately as directed. Appointment was scheduled and confirmed through the internet for Saturday, June 29th. The email told us to expect them between 9...Read more
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